Orders placed on working days before 12 noon will be shipped the same day when possible, but in any case within 48 hours. We use PostNL (Dutch postal services) for shipping internationally.
- De Draadzaak currently ships orders to all EU countries. The webshop automatically calculates the shipping costs for orders from abroad, when you select the destination country (see details below).
- Orders of € 150 or over, will be shipped for free (standard shipping, without track & trace)
- De Draadzaak is not liable for loss or theft during shipment. Of course we will do everything we can to trace lost mail!
- It is very important that you enter your address details correctly. You will receive an order confirmation by e-mail, after placing your order. Please check your details firmly and contact us as soon as possible, if these details are incorrect so that we can change this before your shipment is dispatched.
- This website uses a Dutch address-format: if you can't register your shipping address the way it needs to be written down, please send us an email with the right notation at firstname.lastname@example.org.
- Unfortunately, once you have received an e-mail that your order has been shipped, nothing can be changed. If your order is returned to us because the parcel service has not been able to deliver it due to incorrect address details, the costs of re-shipping your order are yours.
Zone 1: (package up to 2 kg, without track & trace € 9.30)
Denmark (excl. Faeröer Islands and Greenland)
France (incl. Corsica and Monaco)
Italy (excl. San Marino and Vatican City)
Spain (incl. Baleares, excl. Canary Islands)
Zone 2: (package up to 2 kg, without track & trace: € 12)
Portugal (incl. Azores and Madeira)